How We Work

Every summary on this site goes through the same process. The point is consistency: if you've read one of our summaries, you know how to read any of them.

1. We read the entire source document

Not the first paragraph. Not the highlighted excerpts. The full agreement. We keep a dated copy of every document we summarize, so we can show what the policy said when we decoded it — and so we can compare future versions to see what changed.

2. We use a consistent template

Every summary opens with the same four sections: a Bottom Line, Key Facts, How To (when there's something to do), and Watch Out For. The full section-by-section walkthrough is one click below, in a collapsible block, for readers who want it. Procedural legal details — venue, arbitration, liability caps — live in a separate collapsible because most readers don't need them.

3. We link to the source. Every time.

Our summary is a useful shortcut. The company's actual document is the authority. Every page on this site has a direct link to the original policy at the company's website.

4. We date-stamp everything and re-verify on a schedule

Every summary shows when it was last verified against the source. High-traffic policies get re-checked every quarter; mid-tier every six months; long-tail annually. If a summary hasn't been re-verified in over a year, the page shows a warning banner.

5. We rely on readers to flag changes

Companies change their terms without notifying anyone. If you spot a discrepancy between our summary and the current policy, tell us. We move reader-flagged items to the front of the review queue.

6. We are not lawyers, and this is not legal advice

The site provides plain-English summaries for informational purposes. Nothing here is legal advice, and reading the site does not create an attorney-client relationship. If you need to know how a specific clause applies to a specific situation, consult a lawyer.