Walmart+ Cancellation

Last verified May 10, 2026 Read the official policy → Read the Walmart overview →

The Bottom Line

Walmart+ memberships auto-renew on a monthly or yearly term and can be cancelled any time through Account > Walmart+ or by calling 1-800-924-9206. The fee is non-refundable except in specific cases Walmart spells out: most cancellations let you keep benefits through the end of the paid term, but no money comes back. Cancel before the next renewal date if you don't want to be charged again. Trial cancellations end benefits immediately with no refund.

Key Facts

How to cancel
Online: Account > Walmart+ > gear icon. By phone: Walmart Customer Care at 1-800-924-9206.
Notice period
None for online or phone cancellation. The cancellation takes effect immediately; benefits typically continue through the end of the current paid term.
Refund eligibility
Paid monthly or annual term: Non-refundable except as specifically stated in the terms (e.g., Walmart-initiated termination unrelated to misconduct).
Free or promotional trial: Cancellation can be immediate and benefits end right away — no refund issued.
Plus Up add-ons (e.g., Paramount+ Premium): Same non-refundable treatment.
Auto-renewal
On by default. Monthly or annual term renews automatically at the then-current fee plus tax. No advance notice unless required by law.
Pause option
Available for 1-month periods, up to 3 non-consecutive pauses per rolling 12 months. Not available if Paramount+ Premium is active.

How To

  1. Sign in at walmart.com and go to Account > Walmart+.
  2. Click the gear icon to find membership management options.
  3. Select cancel. Walmart will offer alternatives (a pause, a plan change). Decline these if you want to fully cancel.
  4. Confirm. The cancellation is immediate, but benefits typically continue through the end of the current paid term.
  5. Prefer phone? Call Walmart Customer Care at 1-800-924-9206. The same cancellation rules apply.

Watch Out For

  • The membership fee is non-refundable once the term has started. Walmart's terms state the Walmart+ membership fee, any Plus Up Benefit fee, and any Paramount+ Premium fee are non-refundable 'except as expressly set forth in these Terms.' The express exceptions are narrow — mainly Walmart-initiated terminations unrelated to misconduct. Cancelling mid-term lets you keep using benefits until the term ends, but you don't get any portion of the fee back.
  • Cancelling during a trial ends the trial immediately. Walmart's terms say if you cancel during a trial period, 'Walmart may terminate your Walmart+ membership... immediately, in which case you will lose the benefits of the trial immediately. No refunds will be issued.' The safer way to avoid the auto-charge without losing trial benefits is to set a reminder for one day before the trial ends, not to cancel right after signing up.
  • Trials are one-per-customer. Walmart blocks repeat attempts and can terminate accounts for trying. Only one free or promotional trial is allowed per eligible customer. Walmart 'reserves the right to terminate any membership and/or walmart.com account of any member abusing this offer, in its sole discretion.' Signing up under a second email to get another trial is a stated abuse case.
  • Walmart can terminate your membership without notice and may keep your fee. Walmart reserves the right to terminate the membership at its discretion without notice. If Walmart terminates for conduct it determines violates the terms, involves fraud or misuse, or harms Walmart's interests or another user's, no refund is issued. Termination unrelated to misconduct may include a refund for the unused term, at Walmart's election.
Read the full breakdown

How cancellation works in practice

The Walmart+ Terms of Use spell out two cancellation paths and they work the same way:

  • Online: Account > Walmart+ > the gear icon.
  • Phone: Walmart Customer Care at 1-800-924-9206.

Either method takes effect immediately, but the practical meaning of “immediate” depends on whether you’re in a paid term or a trial. In a paid term, benefits continue until the end of the term. In a trial, Walmart’s terms allow them to cut benefits off the same day.

Refund rules in plain English

Walmart’s terms put a single sentence on refunds and then list a small number of exceptions throughout the document:

“The Walmart+ Membership fee, any Plus Up Benefit fee, or any Paramount+ Premium fee is non-refundable except as expressly set forth in these Terms.”

The expressly-set-forth cases that result in a refund are narrow:

  • Walmart cancels your membership, and not because of your conduct. Walmart “may elect to issue you a refund” for the unused portion of the term in this case. Not guaranteed; at Walmart’s election.
  • Pause or plan-change scenarios. These adjust billing going forward, not retroactively.

What doesn’t qualify for a refund:

  • Cancelling because you stopped using the benefits
  • Cancelling because the price changed at renewal (the new fee is disclosed at renewal; continued use is treated as acceptance)
  • Forgetting to cancel before the auto-renewal
  • Trial cancellation
  • Walmart terminating you for what Walmart determines to be misconduct, fraud, or abuse

Auto-renewal mechanics

Walmart+ auto-renews at the end of every monthly or annual term. The terms put the consent in all-caps to make it explicit:

“FOLLOWING THE INITIAL TERM, YOUR WALMART+ SUBSCRIPTION… WILL AUTOMATICALLY RENEW, AND WE WILL CHARGE ANY CREDIT, DEBIT CARD, OR OTHER PAYMENT TYPE… FOR AN ADDITIONAL TERM AT THE FEE(S) THEN IN EFFECT PLUS ANY APPLICABLE TAXES.”

If your payment is declined, Walmart can resubmit to your default method and then to any other method on file. If all of them are declined and you don’t add a working one, the membership cancels automatically and benefits end. Adding a working payment method later can backdate the renewal to the original renewal date — not the date the charge actually went through.

The pause option

If you don’t want to fully cancel but want a break, Walmart+ has a pause feature:

  • Available to paid monthly or annual members
  • 1-month pause periods, up to 3 non-consecutive pauses per rolling 12 months
  • Benefits stop at the end of the billing cycle in which the pause is requested
  • The membership resumes automatically at the end of the pause period
  • Using “Undo Pause” or “Resume Membership” early counts against your 3 allowed pauses
  • Not available if Paramount+ Premium is active — you’d have to downgrade or cancel that first and wait for its term to end

The pause feature isn’t a refund mechanism. It delays the next charge, not a refund of any already-paid term.

Trials: one per customer, ends on cancel

Walmart+ offers free or promotional-price trials. The rules:

  • Only one trial per eligible customer.
  • Walmart blocks repeat attempts and reserves the right to terminate accounts that try to abuse the trial offer.
  • Cancelling during a trial can be immediate, and Walmart’s terms allow benefits to end the same day, with no refund.
  • If you cancel a trial, you can’t restart it.

The practical reading: a trial is a one-shot. If you want to test Walmart+ without being charged, set a reminder for a day before the trial ends and cancel then. Cancelling on day 1 ends the trial on day 1.

Plus Up Benefits and Paramount+ Premium

Add-on subscriptions like Paramount+ Premium follow the same cancellation flow and the same non-refundable rule. Two extra points:

  • Cancelling a Plus Up Benefit doesn’t cancel the underlying Walmart+ membership. You can drop the add-on and keep the core membership.
  • Cancelling Walmart+ automatically cancels any Plus Up Benefits attached to it. The Plus Up benefit can be used through the end of its current term, but it won’t renew.

To cancel Paramount+ Premium specifically: Account > Walmart+ > Paramount+ Premium > Manage Plan.

Walmart’s right to terminate

Separately from the customer cancellation flow, Walmart can terminate any membership at its discretion without notice:

  • For conduct Walmart determines violates the terms, involves fraud or abuse, or harms Walmart or other users: No refund.
  • For other reasons (Walmart’s discretion): Walmart “may elect” to refund the unused portion of the term.

The “may elect” framing means even an innocent termination doesn’t guarantee a refund. Walmart decides.

What this means before you sign up

Two practical takeaways:

  • The annual term is cheaper per month than monthly, but the non-refundable rule means cancelling 2 months in still costs the full year. If you’re not sure you’ll keep using it, the monthly term limits the downside.
  • Discounted membership programs (Walmart+ Assist for government-assistance recipients, Walmart+ Student for verified students) auto-re-verify eligibility every year. If re-verification fails, the plan auto-renews at full price unless you cancel first. Watch for the eligibility-renewal email.
What changed
  • Initial summary published.